A study by the National Institute of Health Research suggests that almost 12,000 deaths a year in healthcare settings across the UK, attributed to medical mistakes, are entirely preventable.
Negligent care legal claims now total over £50 million each year and this is rising.
The tricky part is that current trends toward lower overheads mean services are required to be intelligent about how their training budgets are spent.
Let's look at what you should be thinking about to ensure your staff have the right knowledge in place to minimise any risk.
Some of the key topics often required in care are:
What are your options for training staff on these types of topics?
Firstly, we should look at why you are running clinical training in the first place. The end objective is to ensure your staff are competent and able to undertake specific tasks which maintain and assist your service user’s health.
If we think about it, that describes the foundation of why care organisations exist and if we are talking about fundamentals then we want to be getting these 100% right.
A study published in the British Medical Journal shows that, following a clinical course where learners were split into two groups, the group that were given and involved in practical demonstrations outperformed the group that did not. Potentially more importantly, on reassessment 3-9 months later the group that completed the practical element had a 78% higher knowledge and skills retention than those that did not.
It makes sense and I am sure most of you will agree that getting hands on experience is an effective way to learn.
So let’s look at what is available:
- eLearning (including mLearning)
My personal view is that for clinical training topics eLearning alone is not really an option. Sure, it’s cheapest but as we have found, there are a number of reasons behind why it is important to get this right.
The evidence is pointing towards the hands on approach so there are two options remaining – blended or classroom.
Blended learning is an excellent way to reach large numbers of your staff for the theoretical element and you could certainly have a practical demonstration by video. A better way would be to have a classroom based component to allow the learners to get involved in the actual doing.
Then there is the classroom where we have learner interaction, a good mix of staff speaking about their personal experiences to each other and the real-time one on one interaction with the trainer but then there is the cost.
It is a balance of cost versus quality as well as a reputational and financial consideration.
Can organisations afford for their staff to not be well trained in clinical areas?